Giving evidence as a witness can be daunting and the court process can be complicated and difficult to understand.
The Citizens Advice Witness Service provides free and independent support for both prosecution and defence witnesses in every criminal court in England and Wales.
Get help from the Witness Service
Our trained volunteers provide practical information about the court process. They can also give emotional support to help witnesses feel more confident when giving evidence.
We can:
provide information about the court process
show witnesses the courtroom before the trial
be there to talk to in confidence
accompany witnesses when they give their evidence
give support on the day of the trial - at verdict and sentencing
help prepare witnesses who need extra support - at their home or another safe place
help witnesses claim expenses
work with other agencies to make sure the right support is provided
refer witnesses to our partner organisations - including local Citizens Advice, for support with other issues before, during or after the trial