East Sussex County Council - Our Contact Centres

Our contact centres' telephones are open 8.30am to 5pm (4.30pm on Fridays) unless stated otherwise:

• Switchboard – 0345 608 0190 (8am to 5pm, Monday to Thursday, and 8am to 4.30pm on Friday)
• Adult social care – 0345 608 0191 (8am to 8pm, seven days a week)
• Children and families – 0345 608 0192 (10am to 3pm, Monday to Friday)
• Highways: roads, pavements and paths – 0345 608 0193 (24 hours a day)
• Buses – 0345 608 0194 - Press 1
• Waste – 0345 608 0194 - Press 2 (9am to 4pm, Monday to Friday)
• Library enquiries – 0345 608 0196 (10am to 5pm, Monday to Saturday)
• Trading Standards – 0345 608 0197
• Registration service – 0345 608 0198 (9am to 5pm, Monday to Friday)
• Switchboard from overseas – +44 (0)1273 336 000

Adult social care – Emergency Duty Service

If an adult urgently needs help between 8pm and 8am, please call 0345 608 0191 and select menu option 2 to connect to our Out of Hours Emergency Service.

Children’s services – Emergency Duty Service

Call the Emergency Duty Service out of hours from 5pm to 8.30am (after 4.30pm on Fridays) and during the weekends and bank holidays if you have a serious concern about a child’s welfare that cannot wait until the following working day.

This out of hours service covers East Sussex and Brighton & Hove.

• 01273 335906 or
• 01273 335905

School closures: Please do not call the above telephone numbers about school closures or the home to schools transport service. The Emergency Duty Service is for social care emergencies only – Emergency school closures | Czone (eastsussex.gov.uk)