provide empathy and understanding about the condition, offering hope to people - which is that is does get better
The team in the Sheffield office, where our helpline is based, have many years of collective experience of supporting people with tinnitus. Importantly, we provide empathy and emotional support to people living with a difficult and often misunderstood condition. Please note that while we do have an in-depth understanding of tinnitus, we are not medically qualified, so we are not able to give medical advice.